FAQ | Cooklife

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FAQ

What's the warranty scope for my Cooklife?

Our warranty is limited to the original US customer, or in the case of a gift, to the original US recipient of the product with proof of purchase, and is non-transferable. Warranty applies only to ite...

12/25/2024 06:31:47

Do I have to return the product in its original packaging?

To ensure your return arrives safely, we recommend using the original packaging. If that is not possible, you can use the packaging or materials provided by your local courier....

12/24/2024 08:18:10

How to start a return and get a refund?

Please click here to submit a ticket. Please enter the email address associated with your order number, shipping address, and zip code to initiate the return. You will get a refund via your original p...

12/24/2024 08:16:31

How to track the status of my order?

We provide tracking numbers for all orders. We will email you the tracking number once we deliver your order. Please track the status of your orders by clicking Login | Cooklife ....

12/24/2024 08:13:18

When will you ship my order?

We usually ship from our California fulfillment center within 1-2 business days. Orders being shipped within the continental USA to a home or business address (excludes PO/APO/FPO or other "non-physic...

12/24/2024 08:09:08

How to ship my Cooklife back to you if damaged?

If any product covered by Cooklife's Lifetime Warranty is damaged, we will replace it. However, the customer must bear the return shipping costs. Please click here to contact us....

12/24/2024 08:06:50

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